Frequently Asked Questions
Please find the answers to all of your potential questions concerning shipping, services and all other inquiries below.
HOW LONG WILL IT TAKE FOR MY ITEMS TO BE SHIPPED TO ME?
On average, we process our orders within 3-4 days. However, due to the pandemic, we ask our customers to allow for at least 7-10 business days for domestic shipping. Tracking information will be provided to customers via email once items have been shipped.
WHAT DO I DO IF I DID NOT RECEIVE MY SHIPPING OR DELIVERY CONFIRMATION EMAIL?
We are so sorry this happened to you. Each customer should receive a shipping confirmation email containing the details of their order and the tracking number associated with their package along with an additional email once their package has been delivered. We would ask our customers to please check their spam folders as your confirmation emails may have been sent there. If you still cannot find this email, please email us at firstname.lastname@example.org and we will be sure to get this information to you immediately.
WHAT TYPES OF SERVICES DO YOU PROVIDE TO YOUR AUTHORS?
God's Grace Publishing proudly provides the following services to its authors: editing, book cover design, social media and online marketing, as well ask packaging and shipping.
WHEN WILL YOU BE ACCEPTING APPLICATIONS FROM AUTHORS WHO WISH TO HAVE THEIR BOOKS PUBLISHED BY YOU?
God's Grace Publishing will be accepting applications for new books on April 1st, 2021. More details will be forthcoming.
DOES YOUR COMPANY ONLY PUBLISH CHRISTIAN LITERATURE?
While we are a faith based company, God's Grace Publishing is open to publishing works that not faith centered. However, God's Grace Publishing does reserve the right to decline to publish certain works, either faith based or otherwise, at will. Please contact us at email@example.com today to set up an appointment to discuss your project with our team today.